Products purchased from our store are subject to our comprehensive policies

Return Policy:
Customers have a 15-day window from the date of item receipt to initiate a return. To qualify for a return, the item must be in its original packaging, unused, unworn, and include all tags. A valid receipt or proof of purchase is required.
To initiate a return, please contact us at Please note that returns sent without prior authorization will not be accepted. Upon acceptance of the return, we will provide a return shipping label and detailed instructions for sending the package back.
Please email us at for any return-related inquiries.

Damages and Issues:
Inspect your order immediately upon delivery. If the item is defective, damaged, or incorrect, please contact us within 2 days of receiving the item. We will assess the issue and take appropriate action to resolve it.

Exceptions and Non-Returnable Items:
Certain items are non-returnable, such as perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have concerns about a specific item, please reach out to us for clarification.

For a prompt exchange, we recommend returning the item and making a separate purchase for the desired item.

European Union 14-Day Cooling Off Period:
If the merchandise is being shipped to the European Union, customers have the right to cancel or return their order within 14 days without providing a justification. The item must meet the same conditions as mentioned above, along with a valid receipt or proof of purchase.

Upon receiving and inspecting the returned item, we will notify you regarding the approval of the refund. If approved, the refund will be processed within 3 working days and automatically issued to your original payment method within 10 business days. Please allow an additional 7-10 working days for the refund to reflect in your account. If more than 15 business days have passed since the return approval, please contact us at